# RouterOS CHR Reinstallation

{% hint style="warning" %}
Automatic operating system reinstallation is **not supported for MikroTik RouterOS CHR** on our platform.

RouterOS CHR is distributed as a disk image and does not support standard automated reinstall mechanisms used by common Linux or Windows operating systems.
{% endhint %}

## RouterOS CHR Reinstallation

### How to Reinstall RouterOS CHR

If you need to **reinstall MikroTik RouterOS CHR (version 7.20)** on your VPS:

👉 **Please contact our support team via a ticket request.**

{% stepper %}
{% step %}

### Request reinstallation

Contact support and request a reinstallation of RouterOS CHR. The reinstallation is performed by fully recreating the VPS using our official MikroTik RouterOS CHR 7.20 image.
{% endstep %}

{% step %}

### Before requesting a reinstallation

* 🔥 **All data on the VPS will be permanently deleted.**
* 🔁 The reinstallation is performed by **fully recreating the VPS**.
* 🧱 The service will be reprovisioned using our official **MikroTik RouterOS CHR 7.20 image**.

This process ensures a clean and stable RouterOS installation.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Advanced users can perform a manual installation themselves using the ISO mounting feature (see below).
{% endhint %}

### Recommended Alternative — ISO Installation

{% hint style="success" %}
Use the ISO mounting feature to manage installation yourself:

* Mount a RouterOS ISO image
* Boot the VPS from the ISO
* Perform a manual RouterOS installation
* Unmount the ISO once installation is complete

This method provides full control without requiring support intervention.
{% endhint %}

### Default Credentials

* **Username:** `admin`
* **Password:** `upnetwork`

{% hint style="danger" %}
We strongly recommend changing the password immediately after first login.
{% endhint %}

<details>

<summary>Summary</summary>

* ❌ RouterOS CHR cannot be reinstalled automatically
* ✅ Reinstallation is available via support request
* 🔥 All existing data will be erased during reinstallation
* ⭐ ISO-based installation is the recommended self-service alternative

If you have any questions, our support team is here to help.

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.up-network.ch/documentation/guides/routeros-chr-reinstallation.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.